As Managing Director of Applications Development, Mike has designed and implemented business processing, workflow, and content management solutions for thousands of users at dozens of organizations in a wide variety of vertical markets.
Mike designed OpsNotes and PSCertify®, two robust content management and custom certification solutions that are currently in production at a number of nSource clients as well as Fortune 100 companies.
Mike also brings experience with international customer support for a mission critical banking application used by twenty of the largest banks in the world at over 120 sites, and designed and created technical and user documentation for a leading wholesale international banking system software suite.
Mike has over 25 years of hands on user interaction, training development, and business processing analysis experience. Mike has also spoken at numerous technology conferences on instructional design and screen casting.
Mike is a graduate of UCLA, and lives outside of Chicago.