As a founding member of nSource, Matt brings more than 25 years of experience and knowledge in Operations Management, and is responsible for the design, implementation and management of customized client solutions. He possesses proven ability for ensuring that client operations are both efficient and effective. By leveraging LEAN and Six Sigma operating principles, Matt delivers on what matters most – Consumer Value.
Matt began his professional history managing Teamsters at Airborne Express, the second largest airfreight carrier in the U.S. at the time. In 1994, Matt joined the facilities management (FM) outsourcing division of RR Donnelley. During his tenure, his responsibilities included account management, operations planning, pro forma development, and new business implementations.
Matt continued to take on additional responsibility after Donnelley’s business was acquired by Bowne Business Solutions (BBS) and international conglomerate Williams Lea. Matt became Vice President and General Manager of their central region where he led the organization through the transformation from a FM provider to a BPO entity. In 2007, Matt assumed overall responsibility for U.S. operations where he built a leadership team that significantly contributed to the growth of a two billion dollar business.
Matt is a passionate leader with a proven track record in developing highly motivated teams capable of delivering exceptional business and customer service results. Matt holds a Bachelor’s degree in Finance from the University of Illinois.